Money Metals Exchange Review

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Money Metals Exchange is an online platform for buying and selling precious metals. It has been around since 2010, offering customers a variety of options when it comes to investing in gold and silver.

In this review, we’ll take a closer look at what the service offers and why it might be worth considering. We’ll also explore how user-friendly the experience is, plus any potential drawbacks to using Money Metals Exchange.

By the end of this article you should have all the information you need to decide if it’s right for you. Let’s get started!

Overview Of Company

Money Metals Exchange is an online company that specializes in buying and selling precious metals. It has been around since 2010 and offers competitive prices on gold, silver, platinum, palladium, and other rare coins.

Customers can choose to buy or sell their metals online with the help of Money Metals Exchange’s secure website. The ordering process is simple and straightforward so customers can get their orders quickly without any hassle. Plus, they offer free shipping for purchases over $99!

The customer service at Money Metals Exchange is excellent. They have knowledgeable staff who are always willing to answer questions about products, pricing, and delivery times.

I’ve had a great experience with Money Metals Exchange when it comes to buying and selling my precious metals. Their website is easy to navigate and I was able to find exactly what I wanted without having to search too much. They also delivered my order on time which made me very happy!

All in all, Money Metals Exchange provides a reliable platform for people looking to purchase or sell their metals safely and securely.

Types Of Products & Services

Money Metals Exchange offers a variety of precious metals and coins that investors may choose from. This section will discuss the types of services and products Money Metals Exchange provides, as well as give customers an idea of what they can expect when shopping for their desired metal investments.

The table below summarizes the different kinds of precious metals Money Metals Exchange has to offer:

Precious Metal BarsGold & Silver Bullion Bars99% pure gold or silver in various sizes ranging from 1g all the way up to 100oz bars. Perfect for larger-scale bullion investing.
CoinsAmerican Eagle & Canadian Maple Leaf CoinsOfficial government issue coins made with .999 fine gold or silver content. Popular choice among collectors and investors alike.
Rounds& Generic BarsGeneric Gold & Silver Bullion Rounds & Bars99%+ purity backed by private mints who specialize in producing high quality rounds and bars with intricate designs, often making them popular collector’s items.

With such a wide selection available, it is easy to see why so many people have chosen Money Metals Exchange over other companies.

The ordering process is simple; customers just need to create an account on their website, add the product they wish to purchase into their cart, check out using one of several payment methods (e.g., PayPal, cryptocurrency) and wait for delivery!

I personally purchased some gold coins through this company and was impressed at how quickly my order arrived – within 3 days after placing my order online!

When dealing with large amounts of money (literally), customer service matters more than ever before – fortunately Money Metals Exchange doesn’t disappoint here either.

They provide courteous support staff who are always ready to answer any questions you might have about your orders – no matter how small or big they are!

Overall, Money Metals Exchange provides customers with top notch services, competitive prices and excellent customer service – everything needed for successful investments in precious metals.

User Experience

Money Metals Exchange provides a great user experience. The website is easy to navigate and the ordering process takes only a few minutes. Signing up for an account is simple and straightforward as well.

The customer service staff are very knowledgeable and helpful when it comes to answering questions or resolving any issues that may arise. They respond quickly, usually within 24 hours. I always feel like my inquiries have been taken seriously and dealt with in a timely manner.

It’s nice having peace of mind knowing that Money Metals Exchange has secure shipping options available so my orders arrive safely every time. Plus, their competitive prices make them one of the best online retailers out there for purchasing precious metals.

Overall, this company provides excellent products along with outstanding customer service – making them my go-to choice for all of my gold and silver needs!

Fees & Charges

Money Metals Exchange offers many different services, and with each of those come fees and charges. Here’s a breakdown of what you can expect when it comes to paying for the products or services provided by Money Metals Exchange.

Buying Gold & Silver: 0.6% – 1.9%

Selling Gold & Silver: Varies By Product

Shipping/Handling Costs: $20 Per Package (USPS)

Storage Fee: Free Storage For First Year

Account Maintenance Fees: No Additional Cost

The cost of buying gold and silver from Money Metals Exchange is relatively low compared to other companies in the market; however, there may be additional costs depending on how much metal you are purchasing. The price for selling gold and silver varies according to the product being sold, so make sure to check prices prior to making your purchase.

Shipping and handling costs are quite reasonable at only $20 per package sent through USPS. Finally, storage fees are free for the first year, but they may increase if you decide to keep your metals stored after that time period.

Overall, customers have found that working with Money Metals Exchange has been an enjoyable experience due its competitive rates, transparent pricing structure, and helpful customer service team who always take the extra step to ensure satisfaction with every transaction.

It’s no wonder why people continue coming back for more!

Security & Safety

Security and safety are a top priority when it comes to using Money Metals Exchange. They use the latest technology to protect their customers’ data, so you can be sure that your information is safe with them. To make sure all transactions remain secure, they use 128-bit encryption to shield any confidential details from potential hacks or other malicious attacks.

I have had no issues with security during my time as a customer at Money Metals Exchange, which has been incredibly reassuring. The company also puts in place strict anti-fraud measures to prevent anyone from taking advantage of its services without authorization. All orders must be verified and approved before being shipped out to buyers, ensuring that only legitimate purchases go through successfully.

Additionally, Money Metals Exchange employs KYC (Know Your Customer) regulations to ensure those buying products meet certain criteria such as age and identity verification. This helps protect against money laundering activities and other forms of fraud. Customer service is another key area where Money Metals Exchange excels. The team is professional and friendly, always willing to help out with any queries or concerns you may have about the product or process.

Response times are typically very quick – on average less than 24 hours for emails – making it easy to get in touch if you ever need assistance. Overall, I’m extremely satisfied with the level of care provided by the team here at Money Metals Exchange.

Customer Support

Money Metals Exchange offers great customer support. They have a helpful staff that is always ready to answer any questions or concerns customers may have.

The customer service team is knowledgeable and friendly, so customers can feel comfortable asking for help when needed.

The company also provides many resources on their website to educate customers about the precious metals market. This information helps customers make informed decisions about investing in gold and silver.

It’s easy to find answers to common questions without having to contact customer service directly.

Money Metals Exchange has earned its reputation as one of the most reliable companies in the industry by providing quality products and excellent customer support.

Their commitment to helping their customers understand more about investing in precious metals makes them stand out from other competitors in the space.

Pros & Cons

Money Metals Exchange is a great place to buy precious metals. They offer competitive pricing and helpful customer service. The website makes it easy to find what you need, with clear pictures and descriptions of each product they sell.

I have bought several products from Money Metals Exchange and I’m always pleased with the results. Their customer service representatives are knowledgeable and friendly, answering all my questions quickly. It’s also easy to track orders because they send emails when items ship so you know exactly when to expect delivery.

The only downside is that shipping isn’t free, which can add up if you’re ordering multiple items at once. The selection is also limited compared to other sites, but what they do carry is reasonably priced. Prices change frequently too so it pays to shop around before making a purchase.

Easy to useShipping not free
Helpful staffLimited selection
Competitive pricesPrice changes often

Overall, Money Metals Exchange is a good option for buying gold and silver online. They provide an excellent shopping experience with helpful staff and competitive prices on quality products.

Final Verdict

Are you looking for a reliable metals exchange? Money Metals Exchange is worth considering. It offers competitive prices, secure shipping and fast delivery.

The website has an easy to navigate layout with helpful search tools so customers can quickly find the products they are looking for. The customer service team provides knowledgeable assistance and makes sure orders arrive safely and on time. They also offer their Gold Storage Program which allows customers to store their gold in a safe location at low cost.

Overall, Money Metals Exchange is a great choice if you’re looking for quality precious metal products. With competitive pricing and secure shipping options, it’s easy to see why this company was voted America’s Best by ConsumerAffairs in 2020!

If you’re ready to invest in physical gold or silver, Money Metals Exchange should be your first stop.


In conclusion, Money Metals Exchange is a great option for those looking to buy and sell precious metals. It provides a wide variety of products at competitive prices and offers many convenient services that make it easy to invest in gold and silver.

The user experience was good overall, with clear pricing information and helpful customer support. In terms of fees, they are very reasonable compared to other exchanges. Security measures are in place so users can feel confident their investments will be safe.

All these features make Money Metals Exchange an excellent choice for investing in gold and silver. I would highly recommend this company if you’re interested in buying or selling physical precious metals. They offer quality service at affordable rates and have built up a solid reputation over the years.

You’ll find knowledgeable staff who can help guide your decisions when needed – no matter what level of investor you are. With all this said, I’m sure Money Metals Exchange is worth considering as part of your portfolio diversification strategy!